This position is responsible to oversee agent unit operations such as customer service, front/back office and account compliance tasks
KEY AREAS OF RESPONSIBILITIES
Worked as a second incharge of the Agent Hub
Supervised and confirmed daily financial activities in the hub
Demonstrated leadership and positive behavior for the benefit of the team
Created durable connections and rapport with coworkers and other customers
Accelerated and sustained Marketing and Sales efforts for Bank products
Completed daily cash and transaction reconciliation and balancing
Critical review and assessment of other cash and transaction closing reports at the day end
Sustained the bank and corporate protective shield of all sales
Reporting the daily, weekly, and monthly reports on sales activities, transaction volumes, customer volumes, and other relevant metrics for the project
JOB SPECIFICATION
Bachelor’s Degree, preferable in banking and finance or other relevant academic discipline.
At least 3 years in Banking & financial industry working experience, preferably in the area of agent management.
Experience with the Microsoft Office suite (Word, Excel, Outlook).
Must have a good understanding of transaction flow and characteristic of bank’s accounting.
Good understanding on agent networking and develop the necessary internal functions.
