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i/m-Banking FAQ

Frequently Asked Questions…

You can apply at nearest SHWE Bank by filling the application Form. (You need to take your NRC Card) Or, another way is –
You can apply online Self-registration at the Mobile Banking Application’s pre-login page and Internet Banking Login page.

Anyone can use who has SHWE Bank Individual account or Corporate bank account already.

No, you cannot use the existing Mobile Application and Internet Banking Link.
You need to uninstall the old application and please download the new SHWE Bank Mobile application and please log in into the following new Internet banking link.
https://digibank.shwebank.com

You can download “SHEW Mobile Banking” application at “Play Store” for Android and “App Store” for iOS.

You can use your existing User Name, but you need to request New Password via online.

You can request through following link and then you need to fill the correct your information.
https://digibank.shwebank.com/#/M10Jqa0J981J7nXl01J+tli3_cbOi_3jOi_1J9t1r_c=

  • User Name
  • Date of Birth
  • ID Number

Yes, your bank account number will change 20 digits to 12 digit.

You can visit nearest SHWE Bank by filling the Forget Password form. (You need to take your NRC Card)
Or, another way is
You need to click “Forgot Password?” button on the log in page. And then, you need to fill the correct your
information.

  • Registered Phone Number
  • User Name
  • Full Name
  • ID Number
  • Date of Birth

You can contact to SHWE Bank Call Center Phone number (+959 765473290/ 765473292) for your request
and require to provide correct KYC information, bank will process within one day.

You can change only User Name via online. Please kindly visit nearest SHWE Bank if you want to change mobile number and other information. (You need to take your NRC Card)

You can use the following services,

  • Own Account Transfer
  • Internal Account Transfer
  • Mobile Top Up
  • Skynet Bill Payment
  • Bulk Payment