Summary:
Responsible for achieving individual sales targets, delivering excellent customer service, and ensuring smooth operations for deposit and consumer loan products.
Job Responsibilities:
– Conduct regular customer visits, Sales calls, Telecalls and relationship-building activities
– Develop and implement sales strategies and action plans to drive business growth
– Ensure to achieve individual sales targets (deposits, loans and other banking products)
– Lead the junior sales staffs in document preparation for deposit account opening and loan origination process
– Ensure compliance with KYC, internal policies, and regulatory requirements during the sales process
– Handle escalated customer inquiries and resolve complex issues
Job Specification:
– Bachelor’s degree
– 2–5 years of experience in retail banking sales / RM or customer service
– Proven track record of achieving sales targets
– Effective communication skills ,Excellent leadership skills, interpersonal skills, Problem-Solving skills, Excellent Customer Service skills
– Deep knowledge of banking products, processes, and regulations
– Ability to achieve sales targets, drive revenue growth
– Follow the bank’s rules and comply with regulations

